Tag: FOG
Telecom operators sat back as the new over-the-top (OTT) service providers, internet and tech companies slowly ate away at their business, particularly in the B2C space. A combination of institutional laziness and poor execution on promising initiatives gave these new entrants the time to jump in and snatch away customers. At the moment, the future doesn’t look too bright either with a worldwide CAGR put at 0.7 percent through to 2020.
For the time being, wooing back B2C customers is a losing battle. While OTTs use telecom operators to deliver their services, these companies can’t muscle out the competition since...